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International orders

Please click on the appropriate category on the left to find your question and answer. If you do not find your answer here, please contact us and we’ll get back to you shortly.

 

Are you able to create my design in another language?

We regularly work with customers from around the world and translating our design into other languages is possible* for a $20 fee per item. When placing your order, be sure to check the box ‘provide wording in another language $20’.

Please email a PDF, EPS, AI or Word file with the text, wording, and formatting exactly as you’d like them to appear on your cards to info@lovevsdesign.com

*Translation is available for the following languages: Spanish, French, Italian, Dutch, Portuguese, German, Turkish, Polish, Swedish, Danish, Finish, and Norwegian.

**Unfortunately, due to accents, crest and special characters, we’re unable to work with the following languages: Mandarin, Hindi, Russian, Arabic, Japanese, Korean, Greek, etc.

If you have any other questions about your international order, please contact us and we’ll get back to you as quickly as possible.

Do you ship international and are there any additional fees involved?

It’s our pleasure to work with couples all around the world. Please note, all prices on our website are in US Dollars. As in all businesses, orders delivered to locations outside of the United States, may be subjected to taxes, duties and brokerage fees. The recipient will be responsible for paying these fees at the point of delivery. To avoid any unwelcome surprises, we encourage you to research your country-specific regulations before placing an order.

More information can be found on our International Orders page.

What is the turnaround time for international orders?

Our goal is always to get your order to you as quickly as possible! Turnaround time from ordering to receiving your printed products for international customers is typically 12-18 days.

After you place an order, you'll receive a PDF Proof within 3 business days. We are happy to offer 2 free rounds of changes to make sure the design is exactly how you want it to be. Once you approve your design, your order will be printed in 3 business days. All packages ship from our Los Angeles office and take 4-12 business days days for International orders.

Shipping

Since most of our packages ship from our Los Angeles office, shipping time will depend on your location. Here is a quick guide to help you determine when your order will reach you.

Shipping to Canada:

Canada UPS Mail: delivery in 4-7 business days = $35

Shipping to the rest of the World:

Economy: delivery in 8-12 Business days = $49
UPS Express: delivery in 4-7 business days = $150

Tracking Info

Once your order ships, you will receive an email with tracking info that you can use to trace your shipment and help you to better estimate when your order will arrive. If you haven’t received your order, please use your tracking number on the carrier's website to trace your order:
- USPS
- UPS
If you can’t find the tracking number or your order hasn’t arrived, please contact us